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Remote Utilities Viewer for Mac andLinux has been released. Send us your feedback and report bugs in this discussion thread.

Add all PCs that use the RU Server for the ID to an Adress Book

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Leah Ullmann, User (Posts: 1)

Feb 06, 2019 10:33:41 am EST

Thinking about replacing  [censored] with Remote Utilities

So far I couldn't find a way to see all Hosts/Agents connected to an RU Server from the Viewer, maybe I missed something, but it would be something that's very useful to have, i.e. Creating a `New` Category in which all the PCs not previously added would show up

Especially useful when you want to do remote support, because the Internet IDs are longer than  [censored] IDs, so a customer might not have to tell us the whole ID

Conrad Sallian, Support (Posts: 2423)

Feb 06, 2019 1:46:55 pm EST

Hello Leah,

Thank you for your message.

So far I couldn't find a way to see all Hosts/Agents connected to an RU Server from the Viewer, maybe I missed something, but it would be something that's very useful to have, i.e. Creating a `New` Category in which all the PCs not previously added would show up

This is how the auto-import feature works in RU Server. This is how to set it up (provided you also set up address book sync, of course) .

Hope that helps.

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