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Show screen to agent

Anders Winther, User (Posts: 1)

Nov 30, 2018 5:22:39 am EST

Please add to your wish list the posibility to show your own screen to the agent.

Like teamviewers "Switch sides with partners"

Conrad Sallian, Support (Posts: 2400)

Nov 30, 2018 2:55:03 pm EST

Hello Anders,

Thank you for your suggestion. We will add this to our wish list.

Mike Quigley, User (Posts: 3)

Aug 25, 2019 10:50:33 am EDT

Support level: Basic

Hi folks,
has there been any progress on this feature of "Switching sides".
I too would like the facility to permit the host being supported by me, to access my machine at times during the support session.

Thanks,
Mike

Polina Krasnoborceva, Support (Posts: 402)

Aug 26, 2019 1:33:30 pm EDT

Hello Mike,

Thank you for your message.

We plan to implement this feature at some point in the future but, unfortunately, I cannot give you any ETA.

Please let me know if you have more questions.

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