Thank you for your message.
You can try checking if an installation log file was created for Host and send it to us to email@example.com
. You can locate the installation logs here: C:\ProgramData\Remote Utilities\install.log
In addition, please let us know if there's any antivirus software installed on the machine where the issue occurs.
You can also try fully uninstalling Host first following this full uninstallation guide
, then restart the Host PC and try installing Host once again.
Let us know if this works for you.