David Dwinell's community posts


rfusclient.exe is corrupt error when installing - NO A/V installed

David Dwinell, User (Posts: 1)
Mar 01, 2018 4:38:02 pm EST
Support level: Free or trial
I have a Windows 7 Pro client with all updates installed as of 3/1/18.  When I try to install version 6.8.0.1 from https://www.remoteutilities.com/download/beta.php I get an error message: "Fatal error. rfusclient.exe is corrupted.".  The app and service install, but the service will not start.  I've cleaned up the installation- removing data from appdata folder, registry keys, etc., and attempted a re-download / re-install to no avail.  I'v had this happen on a couple other machines, but have installed the host many times without issue on other machines.  This workstation does NOT have AV installed yet.  When I launch C:\Program Files (x86)\Remote Utilities - Host\rutserv.exe in compatibility mode, the app starts (using windows troubleshooter) and runs.  The troubleshooter says the program in incompatible though.  See attached screenshots. Any idea what's going on?  

Thanks,
Dave