Looking for a solution for remote work? See how Remote Utilities can help! (X) Dismiss


Remote Utilities Viewer for Mac andLinux has been released. Send us your feedback and report bugs in this discussion thread.

RU Server can not connect

Larry Beswick, User (Posts: 2)

Sep 09, 2015 10:40:57 am EDT

Support level: Free or trial
I installed and configured RUServer about 2 weeks ago
It worked fine for a couple of days, then it would not connect.  I finally uninstalled it, cleaned up the computer, rebooted and re-installed.   It worked fine for a couple of days, then it stopped connecting again. I tried doing the same procedure as before to no avail.  No matter what I do I get the error message.  "Connection error occurred.  Error code 0."  Where am I doing wrong?

Conrad Sallian, Support (Posts: 2491)

Sep 09, 2015 1:39:36 pm EDT

Hello Larry,

Looks like a port conflict. Make sure that the port that you use for RU Server (in the RU Server Admin Console -> File -> Network settings) is not also used by another software or service.

* Website time zone: America/New_York (UTC -4)

This website uses cookies to improve user experience. By using this website you agree to our Terms of Service and Privacy Policy.