I am running viewer from home: Windows 7 Home Premium SP1
I am viewing a remote computer at work: Windows 7 Enterprise SP1
I open Notepad for testing. I opened notepad and all of the alpha keys and the numbers across the top of them work. My number pad keys (right side of keyboard) also work until I turn off numlock to try any of their non-numeric function (up, down, home, end, arrows). After I turn numlock back on, those keys no longer work at all. Also, my arrow keys at bottom of keyboard do not work at all.
I just updated viewer and host, so both are at 18.104.22.168.
One other thing that happens, not sure if it is related. When my remote computers timeout and go to the login screen, none of my keys will work. I have to close the session and restart it for the keys to work.
We couldn't reproduce this issue. We even tried to connect from a virtual machine deployed on one PC, to a virtual machine deployed on another PC. And all the keys and arrow keys work. Num pad also works as it should.
Perhaps, it's a keyboard or driver issue. If you have another keyboard could you plug it in for a while and see if the issue persists?
I replaced my keyboard, rebooted my computer, still doesn't work. I guess I would have to question why it would be my keyboard when the only thing that has changed is the new version of RU that I've loaded. Except for annoying disconnects, everything worked on the previous version.