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Stuck on "Connecting, please wait..." screen.

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Hello Community,
From a few days  I have Problem with connection the remote Computer, the process of connecting is stuck on a screen "Connectiong, please wait" with a digital world in the background.
The version of the Viewer and Host is the newest (7.7.3).
If I hover the mouse over the name of the connection in the main Program List then the quick preview is show and I can see the Lock Screen of the Remote computer.

The remote computer is used by two users (me in evenings and my colleague during the day)
Today I connected with the computer not knowing that my colleague still works an the conenction was succesful and without waiting, and I saw his screen. But later when he logged off I wanted to connect with the remote computer and login to windows but again I got this screen with  the digital world.

Please help
Hi Andrzej,

Thank you for your message.

Please try enabling the Use legacy capture mode option in the Host settings -> Other tab and see if this helps to resolve the issue. Make sure to restart your Host after enabling the feature to apply the changes.

Let us know if this helps.

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