version 220.127.116.11 - was working perfectly up until recently. I am in viewer mode and it is constantly disconnecting from host. just started recently and I have been using it for over 1 year. viewer and host are on same versions.
In addition, I recommend that you try updating your Host and Viewer to the latest 6.12 Beta 2 version as the issue might have already been resolved in the most recent release. The 6.12 Beta version is available for the download on this page: https://www.remoteutilities.com/download/beta.php When updating Remote Utilities, please make sure to update both Host/Agent and Viewer as the version mismatch might lead to performance issues and some features not working.
Please let us know if the solutions above did not help and the issue persists.