Forums

Unable to connect using Internet ID

NHF, User (Posts: 1)

Aug 13, 2013 6:05:01 pm EDT

I can connect directly fine, but Internet ID always fails. Log on host shows:

Exception: Socket Error # 10061 Connection refused. (EIdSocketError).
Internet-ID: loopback connect error
Exception: Access violation at address 0067D730 in module 'rutserv.exe'. Write of address 00000105 (EAccessViolation).

Viewer and host are both v5.5.3. Host is Windows 7 64bit.

Conrad Sallian, Administrator (Posts: 1503)

Aug 14, 2013 2:45:51 am EDT

Seems like network interface binding is on. Please, check Host settings -> Options -> Network tab. The "Bind to IP" option should be set to "Any interface".

Like Remote Utilities? Write a review:
https://www.remoteutilities.com/about/write-review.php

* Website time zone: America/New_York (UTC -4)