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File transfer error: cannot open directori

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john Motycka, User (Posts: 2)

Apr 01, 2019 2:33:50 pm EDT

Support level: Basic

Trying to make a file transfer, nut keep getting the "cannot open directory" Warning Message

Polina Krasnoborceva, Support (Posts: 436)

Apr 01, 2019 3:54:46 pm EDT

Hello John,

Thank you for your message.

Please try switching to the "System" context in the Access menu in the File Transfer window as described here https://www.remoteutilities.com/support/docs/file-transfer/#access_menu and see if it resolves the issue.

Please let me know if the problem persists.

john Motycka, User (Posts: 2)

Apr 03, 2019 10:14:07 am EDT

Support level: Basic

ok. Thanks for the reply. It did not work at first, but after a few tries, I switched back to user, and then it worked, . It also now works in either way. Many Thanks,
John

Polina Krasnoborceva, Support (Posts: 436)

Apr 03, 2019 11:28:38 am EDT

Hello John,

I'm glad to hear it worked for you!

Please do not hesitate to post another message if you have more questions.

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