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Conrad Sallian wrote:

Hello Giuseppe,

To test out this issue we must know what you choose in all configuration steps, not just in Step 3. Could you take screenshots of all steps? We'll try to reproduce the problem.

Thank you.

nevermind.. i found the problem.. i'm apply a password protection on the agent not only at the agent but also in a callback options and at internet ID options.. and this results in a bullets on the password tab.. but if i click on generate new password i get the 4 digit password.. i disabled the password protection on internet id and callback

thanks :D