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Printing labels on a Zebra 450 Thermal printer

Gary Mong, User (Posts: 4)

Nov 26, 2018 3:41:57 pm EST

When trying to print to the Zebra 450 thermal printer the remote printer produces an image that is one quarter the size of the label. When it prints it only prints on one quarter of the label. Is there away to print to this thermal printer in RU. I have the printer defined as a generic thermal printer with 4 x 6 labels. The host is on Windows 8.1, the viewer on Windows 7.
Thank you.

Gary Mong, User (Posts: 4)

Nov 27, 2018 9:36:30 am EST

Support level: Basic

Can you install a second Virtual Printer on RU and set it's driver to print on thermal label stock? The default Virtual Printer is setup in letter mode.

Conrad Sallian, Support (Posts: 2406)

Nov 28, 2018 3:10:04 pm EST

Hello Gary,

Thank you for your post.

Could you try opening the Remote Utilities printer properties and add the paper size there. This is what it might look like:

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