marco's community posts

where can I find viewer ver. 6.10.9 (for windows)?

marco, User (Posts: 37)

Mar 04, 2021 6:39:13 am EST

Hi Conrad and many thanks for your prompt reply!

ARGHHHHHH!!!!!

I have a little issue...

I should have to do a public request ;-)

someone have, casually, saved in his PC the viewer version 6.10.9?

please!

where can I find viewer ver. 6.10.9 (for windows)?

marco, User (Posts: 37)

Mar 04, 2021 5:53:58 am EST

Support level: Free or trial

Hi all,
I urgently need the viewer ver 6.10.9 but on the website, older version page, I can find only 6.10.10.

thanks you all for your help

host doesnt start after "simple update" by remote

marco, User (Posts: 37)

Mar 04, 2021 1:53:19 am EST

Support level: Free or trial

yes, guess it is a PC issue
on another PC it just happens that the remote host was correctly uninstalled but the installation of the new version never started...
I will check if something disturbs...
thank you!

file transfer utility: unable to open directory

marco, User (Posts: 37)

Mar 04, 2021 1:51:49 am EST

Support level: Free or trial

Hi Polina,
you are definitively right, it was due to mismatch between versions
sorry, I didn't think of it, I didn't try to update
thank you very much and have a good day

file transfer utility: unable to open directory

marco, User (Posts: 37)

Mar 03, 2021 1:53:03 pm EST

Support level: Free or trial

Hi all,
when I try to run "file transfer" n my remote host I get the error:
"unable to open directory"

lots of attempts but no way to get it

no problem with all the other features, only this one struggling me now...

thanks!

host doesnt start after "simple update" by remote

marco, User (Posts: 37)

Mar 03, 2021 1:25:41 pm EST

Support level: Free or trial

Hi all, a little update:

I have tried right now to upgrade a remote host.
I have seen that the service "remote utilities - host" (automatic), during the upgrade, had been uninstalled and installed again (automatic as well).
But it has never been started: it stays stopped.

I guess I'm making some mistake but I dont know where.

I simply launch, from the viewer, the "simple update" feature...

Maybe some settings to touch?

thanks to all

host doesnt start after "simple update" by remote

marco, User (Posts: 37)

Mar 03, 2021 8:48:36 am EST

Support level: Free or trial

Hi all,
I'm updating my remote host from the viewer dashboard but, after the acknowledge of upgrading starting, my host does not restart by itself
I have waited 10 minutes t but still it isnt started yet
is there some flag to be settled in the host settings?
thanks

change host settings from configuration files or command line

marco, User (Posts: 37)

Mar 03, 2021 6:36:56 am EST

Support level: Free or trial

thank you Conrad!

Edited:marco - Mar 03, 2021 8:01:46 am EST

change host settings from configuration files or command line

marco, User (Posts: 37)

Mar 03, 2021 1:56:23 am EST

Support level: Free or trial

Hi all,
I wonder if there is a way to change the host settings, by editing some host configuration file or via command line, instead of accessing the host GUI.
thanks
marco

only "full control" functionality on android RU viewer app?

marco, User (Posts: 37)

Jan 19, 2021 3:51:00 am EST

Support level: Free or trial

Hi all,
I installed the android version of the RU viewer but I realize that it hasn't all the functionalities that I get on the desktop version: only view, file transfer, task manager, etc...
I only see the "full control" mode.
Is it or I have to install a specific app/plugin/else?
thanks
mf

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