Arin's community posts


Transfering License

Arin, User (Posts: 2)
Jun 05, 2014 2:22:53 am EDT
Support level: Free or trial
Hello, Anton.

Thank you for getting back quickly.
I will follow the instructions and re-register accordingly!


Another question.
One of the laptops will be based overseas and may possibly get IT support from a local company not related to us.  *IF* they happened to use Remote Utilities as well, can this laptop's host hold multiple registration keys?

Transfering License

Arin, User (Posts: 2)
Jun 04, 2014 4:00:44 am EDT
Support level: Free or trial
Dear Support,

First of all, thank you for providing such a wonderful product - for free!
I have been testing Remote Utilities to support users outside our network and it has been working lovely so far.

Now that I know we can use Remote Utilities for these remote users, I would like to introduce your product to my colleagues who will be taking similar roles.

From the EULA, I understand that an organization or a person cannot hold multiple free licenses. Currently, I have a free license registered with my own name and e-mail address.

I would like to either :

(a) change owner name and contact information to my organization, or
(b) unregister myself and register my organization as a new user.

What will be the best way round to transfer the ownership of the license, and how would I be able to achieve this?