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Conrad,

Not to put too sharp a point on it, but it's a year and a half later and still no update...

Conrad,

In my situation, the addresses stay in my phone (Samsung S5) but disappear in my tablets (formerly a Galaxy Tab 2, now a Galaxy Tab A). Not sure if this will help, but thought it might be relevant.

Despite my frustration with this ongoing malfunction, I still appreciate your product, its availability for no cost and your responsiveness.

This continues for me as well. When is the update coming?

When trying to run Advanced System Care remotely the "window" does not display even though the software is open on the host machine.  Enabling "capture alpha-blending windows" under additional properties of the host machine corrected this issue when accessing via a windows machine, but there is no such setting via Android.  Any suggestions?