Jim Tracey's community posts

Was just pleasantly surprised that my Android version had automatically updated to the new release. Great job, folks! It works wonderfully on both a Samsung phone and Lenovo tablet!

Patiently awaiting, and expecting, a similar product for Mac OS and Linux!

Pauline,

After sending the last response I thought to test my Linux (Zorin 18) machine with the screen asleep (black). It wakes up as expected from both Windows 11 and Android.

Hi Pauline,

When the screen is black, the Viewer in Window 11 says Connecting to XXX. Please wait. (XXX being the name of the Mac). Oddly enough, in Android the screen shows as black, and if I move the mouse, the Mac mouse pointer appears and moves. Linux (Zorin 18) shows a spinning circle!

If I connect to the Mac using Chrome Remote Desktop, the monitor wakes up and becomes viewable on all three operating system devices.

Hope that helps.

Hi Pauline,

Our Mac Studio in on OS version 26.3.1. I've confirmed that wake for network access is on. Also, I am using the latest versions of viewer on both Windows an Linux, experiencing the same issue on both.

Thanks!

On Linux I successfully connected to and from a Zorin 18.1 laptop. Things seem to work well so far. One notable exception is dual monitor support. I'm using beta 24 on Zorin and 7.7.3.0 on Windows 11.

With a similar configuration connected to Mac Studio I've found that if the screen goes to sleep on the Mac I connect just fine but the Mac screen does not wake up.

Hi Conrad,

Understood, thanks. I've just discovered that if the remote mac screen goes blank (sleep) RU does not wake it. I tested this from both Android and Windows.

Thanks,
Jim

I successfully installed and connected to the macOS host, but could not access extended monitors from Viewer on Windows, just the main one. Is this a current limitation of the Beta, or did I miss something?

Thanks for your continued efforts.

Going through some testing I've found that if the remote Linux machine is restarted or logged out it cannot be logged into remotely. RU connects, but the screen is blank and must be logged in locally before it can be accessed remotely.  I wonder if it's related to Wayland, but that's a guess.

Conrad,

I just installed this on Zorin OS (Ubuntu Linux based). Install was flawless and my initial reaction is very positive. I'm looking forward to the arrival of its sister for Mac.