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App closes immediately on Android 11

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Pauline, Support (Posts: 2825)

Nov 17, 2020 11:36:42 am EST

Hello Brandon,

This is to inform you that we've fixed the app compatibility issue with mobile Viewer not working on devices running on Android 11. Please update your Viewer app to the latest version - it's available in Google Play Store.

Hope that helps.

Brandon Bishop, User (Posts: 2)

Nov 17, 2020 12:39:35 pm EST

Support level: Free or trial

Thanks Polina! You all are the best! Working great now!

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