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Keyboard for RU-App on Iphone iOS 12.1.4 does not show up
Links used in this discussion
Links used in this discussion
Tobias Mueller,
User (Posts: 2)
Mar 08, 2019 5:55:58 am EST
Support level: Free or trial
The keyboard does not show up after putting in the internet-ID (hear the keyboard does show up). Thus there is no possibility to put in the password.
I did the following:
1. Open the system tray and right-click on the Host icon. In the drop-down menu choose Settings for Host...
2. In Host Configuration Settings go to the tab General - Dashboard. Make sure that you have a Single password method enabled as one of the Authorization methods. Click Configure...
3. Disable the Single password authorization by deselecting the checkbox:
4. Open the same configuration settings window: General - Dashboard - Authorization method - Configure…
Enable the Single password authorization method and click Change password…
Set a new password.
Didn't work!
Tobias
I did the following:
1. Open the system tray and right-click on the Host icon. In the drop-down menu choose Settings for Host...
2. In Host Configuration Settings go to the tab General - Dashboard. Make sure that you have a Single password method enabled as one of the Authorization methods. Click Configure...
3. Disable the Single password authorization by deselecting the checkbox:
4. Open the same configuration settings window: General - Dashboard - Authorization method - Configure…
Enable the Single password authorization method and click Change password…
Set a new password.
Didn't work!
Tobias
Conrad Sallian,
Support (Posts: 3013)
Mar 08, 2019 11:40:38 am EST
Hello Tobias,
We will be fixing this issue very soon and release an update.
We will be fixing this issue very soon and release an update.
Tobias Mueller,
User (Posts: 2)
Mar 08, 2019 1:30:24 pm EST
Support level: Free or trial
Fine! Would be nice to use your app from iPhone.
Pauline,
Support (Posts: 2848)
Mar 13, 2019 4:42:22 pm EDT
Hello Tobias,
The issue has been fixed. A new version is available to download here: https://www.remoteutilities.com/download/mobile.php
Please let me know if you have more questions.
The issue has been fixed. A new version is available to download here: https://www.remoteutilities.com/download/mobile.php
Please let me know if you have more questions.
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