I'm wondering if there is a way to set either the host or the remote viewer to allow a constant connection to be maintained via direct ID connection through the internet (non-LAN) even when no activity is detected for some time (2+hours). As of now it looks like Viewer becomes disconnected after being inactive for a certain time.
As of now it looks like Viewer becomes disconnected after being inactive for a certain time.
This is not a program's feature. It looks like a connectivity problem. It would help looking at the Host log - feel free to create a support ticket and submit your Host log/logs for examination. The Host logs are located in C:\Program Files(x86)\Remote Utilities - Host\Logs\
I'll be testing it on a different IP/ISP tonight and will post if I have any issues. If so, I will post host files. I was mostly concerned with it being a built in feature of Remote Utilities. Thank you for the quick reply