I bought a hundred licenses in 2014 of Remote Utilities version 5.6. Since then i have a high CPU problem (usage goes to 90-100% when i open "View Only" or "Full Control") on some machines.
I have lived with this issue until a couple months ago because there wasnt any critical server with this issue. Unfortunately when i installed It on some critical servers the problem appeared. Since then i tried to pinpoint the cause without success. I even installed the 6.6 trial version and It didnt work.
Is there any log that i can enable to t tell me exactly what is the problem?
I have machines affected with OSes ranging from Windows XP SP2 to Windows Server 2008.
I'm not sure what might be causing this problem, but it only makes sense to test the most recent version, which is 220.127.116.11 as of this writing. Could you please update your Viewer to 18.104.22.168. and also a few of your Hosts and see if the problem persists.