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Bob Whiteman, User (Posts: 1)

Jan 07, 2016 3:52:27 pm EST

I am looking to migrate from [censored] . Is there any way to identify if a machine is active before taking control. When doing my monthly audit of updates, I would not want to take control of a machine when the user was processing their email or watching a movie, etc.

Conrad Sallian, Support (Posts: 2926)

Jan 08, 2016 6:39:45 am EST

Hello Bob,

There is currently no idle check in the program. However, you can use another solution. Enable the Ask User permission feature and set Auto-alow on timeout. If the user is there they can access or reject your remote connection request. If there are not there, you'll still be able to connect after a specified time.

Hope that helps.

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