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Restarting a machine forces all widnows to primary

Michael Lewis, User (Posts: 32)

May 07, 2015 5:28:48 pm EDT

In full screen stretch mode, I have multiple screens & monitors working. I reboot one workstation. Open up the viewer console and bring that workstation back up. It forces/pops all screens back over to the primary monitor. In order to fix, you have to exit full stretch, which pops the screens back over to the secondary monitor and then re-enter full stretch.

Conrad Sallian, Support (Posts: 2938)

May 07, 2015 7:08:17 pm EDT

Hello Michael,

You mean local monitors, right? Those that are connected to your Viewer machine?

Michael Lewis, User (Posts: 32)

May 09, 2015 3:02:53 pm EDT

Support level: Free or trial

Yes. The monitors that are connected locally to MY machine. Not the remote systems I'm controlling.

Conrad Sallian, Support (Posts: 2938)

May 10, 2015 7:00:42 pm EDT

Hi Michael,

Ok, we'll test it exactly as you describe and see what we can do.

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