Community


File Transfer Error

Bobby Mills, User (Posts: 34)
Feb 08, 2015 12:54:29 pm EST
Support level: Free or trial
:idea: So i have tested this out further.... seems it may not be related to connection timeouts.

I am on Internet - ID connected with the Gateway. I Will load a PC up and start doing work and still able to control the Host PC then I open up file transfer and sel ect Desktop and Instantly will get that error 98% of the time, and still be able to control the PC so the connection didnt time out. OR the 2% the Desktop will load on Host Side then I go to transfer it says error copying files, again while still being able to control Host PC. So fr om my experince here something else may be going on other than connection timeout.

Hope this helps some  :D  Still love the product!
Edited:Bobby Mills - Aug 23, 2016 5:14:18 pm EDT
Conrad Sallian, Support (Posts: 3013)
Feb 09, 2015 8:31:35 am EST
Hello Bobby,

The screenshot image didn't load.
Bobby Mills, User (Posts: 34)
Feb 10, 2015 12:56:11 am EST
Support level: Free or trial
Fixed it!

* Website time zone: America/New_York (UTC -4)