Hello Torsten,
Another logmein refugee here Starting with 3 hosts, but will be building to over 10 eventually.
So glad logmein pushed me away, as Remote Utilities has so many more features I wanted.
Welcome to our refugee camp. Everyone gets a blanket and a bowl of hot soup. For free. :)
he connection only goes as far as Manual Log-on 'locked'. I presume this is because the host has windows accounts on it, but I don't understand how to enter any info that gets around that.
Locked sign here means that the remote computer is visible (say, you can ping it's IP address), but you are not logged on. By being "logged on" I mean logged on using the LogOn feature in Remote Utilities, not Windows logon.
As I could not connect via the various connection modes, I played around with RDP settings in the configure screen
RDP has nothing to do with Remote Utilities per se. It's just that we support RDP connection by launching a default client when the user wants to connect via RDP. Also, a feature called "RDP-over-ID" is also possible, when you connect using RDP via an "Internet ID tunnel" created by Remote Utilities.