I wonder if it is possible to connect to Agent, which starts inside active RDP.
For example: on a costumer's office computer, the Agent starts normally and I can connect with RutViewer to the user's desktop.
Now, now for pandemic reasons, the customer works from home and is connected to his office computer with RDP.
When he starts (inside his RDP session) the Agent in his usual way, I can connect with viewer, but my screen is black and I can't do anything.
I understand I can connect one level before - to his home computer and then enter with him to the RDP session, but for some reasons I don't want to connect to his home computer and accessing his home desktop.
Is there any workaround about it?
Thanks..