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Free License Email Does Not Appear?

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Gav Robson, User (Posts: 1)

Nov 17, 2020 8:57:10 am EST

Support level: Free or trial
I am not getting my free license email
I know my email works fine as I just registered for this forum using it
Is there any other way to get a free license than using the email system?

Polina, Support (Posts: 1103)

Nov 17, 2020 2:57:58 pm EST

Hello Gav,

Thank you for your message.

Could you please clarify if you tried using this form to generate a free license key? If this is the case, please make sure that the email did not get into your spam folder.

In addition, please try using this License Key Recovery Form - this way you will automatically get an email with all of the license keys associated with your specified email address.

Hope that helps.

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