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keyboard shift key

Michael Taylor, User (Posts: 36)

Jan 22, 2014 8:52:06 pm EST

I just noticed when I need to type a capital letter I usually use shift key but its not working, also if I need to type a sybol I would type shift+4 for $ but it doesn't seem to work on any of my host computer when using the viewer

I just noticed 5.6.0.5 was released this version seems to have fixed this issue

thank you
Edited:Michael Taylor - Jan 22, 2014 9:02:29 pm EST

Conrad Sallian, Administrator (Posts: 1081)

Jan 22, 2014 10:32:55 pm EST

Michael Taylor wrote:
I just noticed when I need to type a capital letter I usually use shift key but its not working, also if I need to type a sybol I would type shift+4 for $ but it doesn't seem to work on any of my host computer when using the viewer

I just noticed 5.6.0.5 was released this version seems to have fixed this issue

thank you
Hi Michael,

You are welcome. If the issue comes up again, don't hesitate to let us know.

Thanks.

Matt Latt, User (Posts: 1)

Mar 18, 2015 3:48:43 pm EDT

I have the version 6.1.0.3 and I experience exact same issue. Basically all modifier key like ALT, CTRL, SHIFT don't work. I mean I have machines with password which contains "!" and I simply can't login as windows 8 does not allow to paste via right click paste... the CTRL + V doesn't work so I am in trouble because the machine is like 200km away from me :(


EDIT: Viewer PC reboot solved the issue.
Edited:Matt Latt - Mar 18, 2015 3:58:22 pm EDT

Conrad Sallian, Administrator (Posts: 1081)

Mar 18, 2015 5:46:21 pm EDT

Hello Matt,

Quick question - did you reboot the machine since you installed the Viewer? I.e. was it a first reboot since installation?

That could probably help us find the cause of the issue.

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