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Here's the setup - I have a Windows Server 2019 environment with multiple users logging to their terminal sessions.
I myself log on to the server with a terminal session.

I have installed the RU Host on the server and use the RU Viewer to connect to sessions on the same server.

Look at what happens on the screencast https://we.tl/t-X0W54OdR4X

It works sometimes, though and when it does, it works well.

Same happens in the stable version (6.10.10.0) as well as in version 6.12.1.0 (Beta 1).