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Cannot access hosts shown as online

Eivind Knutsen, User (Posts: 1)

Mar 14, 2019 4:01:00 am EDT

Support level: Starter
Today I tried to connect to a computer. In the viewer it is shown as "Locked". When I try to connect it changes to "Offline" and a minut later its show "Locked" again.
The viewer (ver running in Win10, and host (ver running at Win XP Sp3.

How to connect to the host?

Conrad Sallian, Support (Posts: 2491)

Mar 14, 2019 4:05:29 am EDT

Hello Eivind,

Thank you for your message.

Please, update your Viewer to the most recent version. The problem might be caused by version mismatch between Viewer and Host.

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