Community

Unable to view browser videos through Remote Utilities

ff5555, User (Posts: 1)

Feb 02, 2019 3:37:15 am EST

Windows 10 Pro 64 bit
Remote Utilities 6.9.4.0

When the client connects to the host through the "Full control" or "View only" facility, then any flash videos running on the host's browser window only display as a black box. An example is when the host might be viewing the following url: <censored>.

Are there any settings or configurations that can be applied to fix this issue?

Thank you.

Conrad Sallian, Support (Posts: 2406)

Feb 04, 2019 10:28:18 am EST

Hello,

Thank you for your message.

Please, update Viewer and Host to the most recent program version (6.10.3.0 as of this writing).

* Website time zone: America/New_York (UTC -5)

This website uses cookies to improve user experience. By using this website you agree to our Terms of Service and Privacy Policy.