Community

« Back to Windows version

what are the difference in icons showing here and how to change them?

Links used in this discussion

john Randal, User (Posts: 99)

Dec 22, 2018 9:35:03 am EST

Support level: Mini

what are the difference in icons showing here and how to change them?

Attached Files

b4009009, User (Posts: 3)

Dec 22, 2018 10:29:32 am EST

Support level: Pro

The host on the red one has older version than your viewer. Update your host by right click and choose Simply Update.

Conrad Sallian, Support (Posts: 2902)

Dec 22, 2018 5:33:17 pm EST

Hello John,

The globe icon means the Internet-ID connection, whereas the "msi" icon means that the remote Host version is older than the Viewer's and update is recommended.

For update instructions please refer to this article.

Hope that helps.

Submit a reply

^* Website time zone: America/New_York (UTC -4)