Order a license
- Select the desired license type. See explainer video about our licensing.
- Select the number of concurrent techs or endpoints, depending on the license type.
- Click Calculate to calculate the total order price.
- Click Checkout to proceed to a secure order form.
- Is it safe to purchase from you?
Remote Utilities licenses are sold by PayPro Global Inc. — our trusted reseller and the merchant of record. When you click Checkout in the form above, you are taken to a secure order page hosted on the PayPro server:
We at Remote Utilities LLC do not have access to your financial information. It is PayPro that processes your order and automatically delivers your license key via email.
- Can you fill out a W-9 form?
PayPro Global Inc., that acts as our reseller and the merchant of record, is an eCommerce provider incorporated in and operating from Canada. According to US IRS regulations a non-US business entity must fill out a W-8BEN-E form instead of W-9. Download PayPro Global W-8BEN-E (PDF).
- We are tax exempt. Can we order without a tax?
If your organization is tax exempt, there are two ways we can accommodate your online order:
- (Recommended) Send us your tax exemption certificate to firstname.lastname@example.org before placing your order. If PayPro Global successfully validates your certificate, we will send you a payment link that will let you check out without taxes applied to your order.
- Purchase with taxes applied to your order and then send us your tax exemption certificate. If PayPro Global successfully validates your certificate, you will receive a partial refund to reimburse the tax amount.
- Will I be charged VAT if I purchase from Europe?
Yes. PayPro Global Inc. collects VAT according to the international rules of VAT and forwards it to the authorities of the purchaser’s country.
- Can I order using a purchase order (PO)?
Yes. On the secure order page, select "Purchase order" as your payment method:
- Do you offer an educational or non-profit discount?
Yes. We offer a 20% discount to non-profits, educational institutions and government. To request a quotation please fill out and submit this form.
- Is it a one-time purchase or a subscription?
It is a one-time purchase. Version updates and upgrades are governed by our Upgrade Policy.
- Will my license key expire?
You can use your license key forever with the major version you purchased your key for. When we release a new major version and you decide to upgrade to that version, you will receive a new license key to use instead of your existing key.