TONY LARIOS's community posts


Remote install without my knowledge

TONY LARIOS, User (Posts: 4)
Oct 22, 2022 10:55:39 pm EDT
Support level: Free or trial
Unfortunately Linux is not as totally immune to hacks as you may think. Try to read different cybersecurity forums and you'll see. And just like RU support said, it can be accessed in different ways and then make additional installations by the attacker. Lastly, that version that you saw was very likely modified.

HELP!!!!!!!! AVG and other Antivirus issues

TONY LARIOS, User (Posts: 4)
Oct 22, 2022 10:48:10 pm EDT
Support level: Free or trial
One thing that can help is to add Remote Utilities folder to AVG's exception rules so it stops messing with it.

Fatal Error rfusclient.exe not found

TONY LARIOS, User (Posts: 4)
Oct 22, 2022 10:45:23 pm EDT
Support level: Free or trial
Everyone, also keep an eye on your antivirus and make sure the exe file is in the exclusion list because sometimes. the AV reacts to the file by deleting it without prompting you.

Video streaming speed

TONY LARIOS, User (Posts: 4)
Oct 22, 2022 10:37:18 pm EDT
Support level: Free or trial

Pauline wrote:

Hello,

Thank you for your message.

Please note that overall connection speed and performance is only as good as the slowest network segment between Viewer and Host. In case if you’re experiencing performance issues please try the solutions listed on this KB page and see if any of them help to improve the connection performance. Last but not least, please also try switching to Direct connection if possible, since it’s always faster than the Internet-ID connection.

Hope that helps.

To confirm this you can do a speed test on the remote computer as well and look at the upload speed. The target computer's upload is your download and vice-versa. I was having the same issue with my target computer and the speed test showed 4 Mbit upload. So in this case the best thing you can do is lower the FPS.