Patrick Riley's community posts

I was able to get it working. A lot of setting changes in the bios and on the network adapter. Do you have energy efficient or green ethernet disabled?

After I install remote utilities on a host machine, it says it's offline. I install it remotely from the viewer and it installs, so I'm not sure what the issue is. The viewer is running 7.1.5.0 and the host is running 7.1.2.0. Thanks.

One of my hosts is getting this error. Any idea what would be causing this? Thank you.

I have tried logging in with that with no luck. I will send the host log file soon. Thanks.

Yes, I have windows authentication set with my user. This is the same setup I have on all of my host machines. I even uninstalled RU on that host machine an reinstalled but I'm still getting the same error.

I am getting an authorization error on one of my hosts. I have installed RU on a number of workstations but this is the only one that is giving me an issue. It asking for credentials but none work. Any help would be appreciated. Thanks.

It disappears no matter what when I sign in. It disappears with viewer still open. The only way it doesn't disappear is if I'm not signed in. That won't work since I need to sign in to sync active directory. Is there any other place to add a comment on the RU server?

I have tried that. Even if I sign in and add the comment it still disappears if I close the viewer and open it again. I have it set to sign in automatically. After it signs in the comment disappears.

It seems after I sign in the comments disappear. Even if I am signed in, add a comment, sign out, and sign back in, it disappears. I hope that helps.

It is set up via the RU server. I noticed something else. I put a comment in when I was signed out of the viewer, and it was still there when I opened it. But when I signed in, it disappeared. Signing out did not bring it back.