Patrick Riley's community posts

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Patrick Riley, User (Posts: 26)

Mar 09, 2022 2:20:36 pm EST

I have tried that. Even if I sign in and add the comment it still disappears if I close the viewer and open it again. I have it set to sign in automatically. After it signs in the comment disappears.

Comments in Detail View

Patrick Riley, User (Posts: 26)

Mar 09, 2022 9:27:03 am EST

Support level: Pro

It seems after I sign in the comments disappear. Even if I am signed in, add a comment, sign out, and sign back in, it disappears. I hope that helps.

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Patrick Riley, User (Posts: 26)

Mar 09, 2022 9:23:23 am EST

Support level: Pro

It is set up via the RU server. I noticed something else. I put a comment in when I was signed out of the viewer, and it was still there when I opened it. But when I signed in, it disappeared. Signing out did not bring it back.

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Patrick Riley, User (Posts: 26)

Mar 08, 2022 10:32:25 am EST

Support level: Pro

Correct. The address book is synced with active directory.

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Patrick Riley, User (Posts: 26)

Mar 07, 2022 7:33:06 am EST

Support level: Pro

It seemed to work after I removed the config file, but when I logged in this morning all the comments were gone. Any other suggestions? Thanks.

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Patrick Riley, User (Posts: 26)

Mar 02, 2022 3:54:46 pm EST

Support level: Pro

Yes, that is where I am adding the comment. This was a relatively new install on my machine but I will try your suggestion. Thank you.

Comments in Detail View

Patrick Riley, User (Posts: 26)

Mar 02, 2022 1:25:22 pm EST

Support level: Pro

In Viewer, I would like to add the location of some of my workstations in the comment field of the Detail View. I am having a problem with the comment disappearing. Is this a bug in the software or am I not saving it correctly?