maro inu's community posts
"Your computer has been connected to a remote session." window
maro inu,
User (Posts: 6)
Sep 03, 2022 8:56:41 pm EDT
Support level: Free or trial
This annoying and persistent message on the screen was not there in a previous version. Of course, they now want you to purchase their expensive license in order to have this message removed!
Edited:maro inu - Sep 03, 2022 9:09:52 pm EDT
Configuring the RU server and host
maro inu,
User (Posts: 6)
May 23, 2021 12:00:07 pm EDT
Support level: Free or trial
Is it possible to configure the host for 2 Internet IDs, the usual default and an additional one for the RU server I'm trying to get to work? Is it possible to install both the RU server and the host on the same PC? What is a good port number to configure for my RU server that is not likely to be blocked? This is related to another discussion I opened sometime ago where I can no longer connect from a hotel WIFI using your default RU server. So another question is, can we troubleshoot if the hotel's firewall is blocking the default port 5655 or perhaps your IP address, or some other thing? Thanks.
Connection blocked
maro inu,
User (Posts: 6)
Apr 30, 2021 11:57:53 am EDT
Support level: Free or trial
Polina, I will give that a try. Thanks for all your help!
Connection blocked
maro inu,
User (Posts: 6)
Apr 29, 2021 7:59:52 pm EDT
Support level: Free or trial
I can connect to hosts fine fr om other networks, but not on this particular hotel's network which fails to connect to any hosts, no matter wh ere they are located. Also I upgraded the viewer to the latest version, but that doesn't help with the issue. Any ideas or workarounds besides contacting the hotel's IT? What if I install a RU server on my home network and configuring it with different ports? Thanks.
Connection blocked
maro inu,
User (Posts: 6)
Apr 28, 2021 6:24:14 pm EDT
Support level: Free or trial
Hi Polina, I sent the viewer's log to your email account. Let me know if there is workaround or if push comes to shove, I can contact the hotel's IT Dept. Thanks.
Connection blocked
maro inu,
User (Posts: 6)
Apr 28, 2021 8:19:27 am EDT
Support level: Free or trial
I used to be able to remote in from this particular hotel's WIFI, but I can no longer do so. How can I troubleshoot and resolve this issue? Is there a port that is being used by Remote Utilities that can be changed? Thanks.