Gerry Wiseman's community posts


status: connection not available

Gerry Wiseman, User (Posts: 1)
Apr 30, 2020 3:15:07 pm EDT
Support level: Free or trial
Windows 10, Remote Utilities 6.10.10.0

The host PC shows status: connection not available. It works on the local network, but not from the remote location.

I have tried changing the outgoing port to 443 but still get the same status.

I can only think that it is being blocked by the remote location router? Please advise?

Regards,
Gerry