Remote Utilities 7.0 has been released. Click to upgrade your license! (X) Dismiss

Peter's community posts

Support queue

Peter, User (Posts: 2)

Jan 23, 2020 11:53:11 am EST

Support level: Free or trial
Ah, thank you for the tip about the autoimport. Going to evaluate that too.

Regarding the "Run after reboot" checkbox in the agent window it's not adjusting to locale/language. It seems to be statically in english. The rest shows in the local language. Haven't tried other languages yet so it could simple be an error/miss in the translation for Swedish specifically.

Support queue

Peter, User (Posts: 2)

Jan 22, 2020 5:32:29 pm EST

Support level: Free or trial
Been searching through the forums but found nothing about this. If I understand all the documentation and videos correct, we would have to add each and every support case to our list of connections?

Is there any possibility of just getting a list from the "idle" tab on an RU server when logged into the viewer, and then directly connect to them using the username/password I'm already logged in as on the RU server? Similar to the competitions "support queue" feature, especially if you have mainly one time (or close to) customers. This is the main reason we would decide to swap out our old license at [the one everyone else uses]. That and having our (RU) server inhouse.

Also, as others has requested, getting rid of the "password" box in the agent when using "custom server security" would look a lot better.

Lastly, enable locale on the "Run on reboot" checkbox in the agent.
This website uses cookies to improve user experience. By using this website you agree to our Terms of Service and Privacy Policy.