We have created a single click msi file package very long ago (Jan-2018). which was working fine for us. But now we realized that it is not sending all the emails to inbox and missing almost 90% of the mails. We have updated the viewer to the latest but kept the msi file as same old file. Also we were white-listed ourselves on your site long ago. Please help.
Let me know if we need to open another ticket for this particular issue. Or if you need the file to test.
Conrad Sallian, Thanks again For the resolution. That did work for us.
But we have another question to ask :)
We have a pro licence with RUT & Viewer is installed on one location with 50+ Client addresses added in it. However sometimes we required to access the clients on other location So can we install RutViewer on 2nd system & use the same licence in there because the required clients already added in it.
Simple version : Can we use the same licence in 2 different systems to access the clients quickly?