Manuel J Gomez's community posts


Server Address Book missing

Manuel J Gomez, User (Posts: 4)
Feb 12, 2019 9:05:10 am EST
Steven Coleman,
I'll give it a try again and see what happens.

I did try to restart services and the whole server it runs on.

Thanks again.

Server Address Book missing

Manuel J Gomez, User (Posts: 4)
Feb 12, 2019 8:38:41 am EST
Steven,

Thanks for the reply.

I did happen to find my address book there however the .xml file was blank. Luckily I have a good backup and attempted to restore the file with no luck. I did perform the upgrade to the server but I am still struggling getting the address book, users, groups, and permissions to be restored.

I have a ticket opened to attempt a restore of the address book.

Server Address Book missing

Manuel J Gomez, User (Posts: 4)
Feb 12, 2019 7:42:48 am EST

Conrad Sallian wrote:

As we have just confirmed, the issue is caused by a bug in the auto-import feature. We will fix the bug in very nearest update of the program.

Sorry for any inconvenience.

I have recently came across this bug and cannot access the address book on the server. It is just gone from the server. Luckily I was able to find an auto backup copy made by the Viewer however how would I re-import this address book with all permissions?

I had 60 remote machines with about a dozen users with various permissions on the folders. Is this just lost? Am I going to have to re-create them? Any help would be appreciated.

Frequent disconnects

Manuel J Gomez, User (Posts: 4)
Jan 21, 2019 10:33:14 pm EST

Thierry Lavoie wrote:

Yes,  I frequently get this error code:

28.12.2018---02:35:40:681 96 Internet-ID ErrorCode <> 0 Error code: 1

What does it mean? How can I fix that?

I am having this same issue. Was it ever resolved?