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Internet ID/GMS - Can't connect internally

Zack Fernandez, User (Posts: 1)

Nov 29, 2014 5:42:38 am EST

Hi,

I'm testing various remote desktop solutions, and so far have found Remote Utilities very good to use for the price. However, the main issue I am having is that we can not connect to computers from inside the building.

I have GMS installed on our virtual server which hosts our company intranet and helpdesk software etc (192.168.0.2)

I then have my PC (192.168.0.54) and a test PC (192.168.0.172).

The test PC has been saved using the internet ID, which should have been generated by GMS (192.168.0.2) - although it said it would send an email to me, I never got it so had to copy the ID manually.

When I connect the test PC to my mobile and tether, I can connect fine from my PC. When it's on the local network, I can't connect??