The message board system will not let me paste in the content of the ping logs. I am pasting it in as plain text but keep on getting a message saying missing message text. The same thing happens when I try to message you directly through the support system. Is there anyway I can email you the logs directly?
I have been experiencing frequent disconnects in the middle of remote sessions.
Automatic reconnection usually takes 10-15 seconds but it can be very disruptive as the screen settings reset upon reconnection.
I am running host ver 18.104.22.168 on Windows 7 and portable viewer ver 22.214.171.124. It does not appear to be an internet data issue as I have been able to stay on a remote session for 3-4 hours consecutively using Team Viewer, but on Remote Utilities I am getting disconnected every 20-30 minutes.