Forums

How can you remotely query to find out...

CBA Brother, User (Posts: 18)

Feb 09, 2014 9:13:32 am EST

How can you remotely query to find out on machines the RUT-Host if you have installed it with some other app?

Manage Operators

CBA Brother, User (Posts: 18)

Feb 09, 2014 9:09:34 am EST

Please provide some way to manage operators in the future were we can see who is connected to what computer and how many operators are currently using channels.

REQ: Address Book management/functionality

CBA Brother, User (Posts: 18)

Feb 09, 2014 9:06:30 am EST

A suggestion is to add a box.com, google drive, some type of cloud sync account that you can sync universally.

API

CBA Brother, User (Posts: 18)

Nov 06, 2013 1:18:24 pm EST

Do you have some API that 3rd party software can integrate into your software?

FR: New Functionality

CBA Brother, User (Posts: 18)

Jun 12, 2013 10:02:18 am EDT

Conrad Sallian wrote:

CBA Brother wrote:

IT would also be nice for remote install to be able to select exe instead of only msi.

Remote Utilities is not available as an exe installer. For now MSI only.

That is understandable but if you introduce this as a feature with admin rights then you will have something not many remote support software has.

FR: Alerts

CBA Brother, User (Posts: 18)

Jun 12, 2013 10:01:23 am EDT

I understand... Just giving you ideas on how to make your software grow to a more competitive solution to your competitors.

FR: Alerts

CBA Brother, User (Posts: 18)

Jun 11, 2013 3:08:22 pm EDT

Set up standard or customized alerts to notify you when critical thresholds are met, for example, when critical bottlenecks are forming, when disk space falls below 5 percent or when new software has been installed without IT‘s approval. Understand immediately where attention is needed and why. Receive alert notification by email, IM or SMS.

FR: Patch Managment System

CBA Brother, User (Posts: 18)

Jun 11, 2013 3:07:25 pm EDT

Patch Management

Continuously monitors all Windows devices to ensure that they are up-to-date with Remote Utilities Patch Management. The Patch Management system directly integrates with Microsoft Windows Server Update Services (WSUS).

FR: Service Desk Addon Module

CBA Brother, User (Posts: 18)

Jun 11, 2013 3:05:10 pm EDT

It would be nice if there was a cloud or local based Ticket based system that you could tie a computer into for giving users a way to keep tickets on per computer issues.

FR: Intel vPro functionality
Control a computer via Intel Core vPro

CBA Brother, User (Posts: 18)

Jun 10, 2013 1:02:07 pm EDT

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