Yes program and insufficient answers!... I've tried all the software to constantly have used remote connection with!. Remote screen control you left me 4 times in about half way!. Officially I was disappointed! It also did not have a connection problem! is 16mbs DSL + 2 Despite the lower portion of the screen ctrl F12 sets quality and other settings to reduce yet-again connection freezes :( As always, my distress grew up on a remote windows desktop application!