That's strange as I have been told that to use the Quick Connect to support my customers i would have to purchase the Helpdesk Licence as the Enterprise Licence has the Quick Connect but can only be used for a period of 30 days.
I now think I am been given the wrong information so i would purchase the helpdesk Licence.
Would I be right in saying then if I have two technicians I would then need to purchase two Enterprice Licences then ?
If I purchase an Enterprise Licence Do I get Quick Connect ? Help withtypes of Licences