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If I purchase an Enterprise Licence Do I get Quick Connect ?
Help withtypes of Licences

Leslie George, User (Posts: 4)

Jul 14, 2012 7:23:37 am EDT

Hi Conrad,

Does this mean I would need a Enterprise Licence for each of my customer to enable me to only use the Quick Connect ?

Leslie.

If I purchase an Enterprise Licence Do I get Quick Connect ?
Help withtypes of Licences

L George, User (Posts: 4)

Jul 14, 2012 7:16:51 am EDT

Hi Conrad,

When you say Remote PC is this the customers PC or the PC in our office used by our Technicians ?

What is the price of the Helpdesk Licecne ?

Regards,

Leslie.

If I purchase an Enterprise Licence Do I get Quick Connect ?
Help withtypes of Licences

L George, User (Posts: 4)

Jul 14, 2012 7:08:36 am EDT

Hi Conrad,

That's strange as I have been told that to use the Quick Connect to support my customers i would have to purchase the Helpdesk Licence as the Enterprise Licence has the Quick Connect but can only be used for a period of 30 days.

I now think I am been given the wrong information so i would purchase the helpdesk Licence.

Would I be right in saying then if I have two technicians I would then need to purchase two Enterprice Licences then ?

Leslie.

If I purchase an Enterprise Licence Do I get Quick Connect ?
Help withtypes of Licences

L George, User (Posts: 4)

Jul 14, 2012 6:55:47 am EDT

Hi,

If I purchase an Enterprise Licence, do I get use Quick Connect as part of the Enterprise Licence, or do I only get Quick Connect for a 30 day period ?

Why don't you display the Helpdesk Licence and the difference between the Helpdesk and Enterprise Licences, and the price of the Helpdesk Licence ?