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Small Mouse Bug

Martin America, User (Posts: 13)

Jul 25, 2019 7:59:38 am EDT

Support level: Free or trial
I noticed that using the iPad to remote into Windows, the mouse cursor will "disappear" when it is moved over a white control on a black screen. For the record, the program running on the Windows machine is Waves LV1. It has some white knobs and switches. When the mouse is moved over a white knob, it is completely out of sight.

Polina Krasnoborceva, Support (Posts: 686)

Jul 25, 2019 6:11:19 pm EDT

Hello Martin,

Thank you for your message.

Could you please send us some screenshots or even a short video of the issue? You can send the files to support@remoteutilities.com in case you don't want to share them on the forum.

Looking forward to your reply.

Martin America, User (Posts: 13)

Jul 26, 2019 7:34:22 am EDT

Support level: Free or trial
Yes. I will put something together to send to you.

Thank You,
-Marty

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