Community

Remote Utilities Viewer for Mac andLinux has been released. Send us your feedback and report bugs in this discussion thread.

Upgrade license from Starter to Mini

Links used in this discussion

Nijel Terry, User (Posts: 23)

Sep 19, 2017 12:20:29 am EDT

Hello,

First I'd like to say how much I enjoy using RU. It's everything I need in a remote utility program both in features and the cost is very reasonable.

I purchased the Starter license this evening and started adding clients to my address book and realized I should have gotten the Mini instead. It says on the Starter page that if you want to upgrade to Mini you just pay the difference. I can't seem to find where to do that on the website?

Should I open a support ticket?

Thank you,
Nijel

Conrad, Support (Posts: 2450)

Sep 19, 2017 4:33:24 am EDT

Hello Nijel,

Thank you for your order!

It says on the Starter page that if you want to upgrade to Mini you just pay the difference. I can't seem to find where to do that on the website?

Yes, that is correct. Currently, we are finishing preparing a special upgrade form which will allow our customers to order upgrade keys. Meanwhile, we can simply give you a 50% discount for the MINI license.

Feel free to start a support ticket and I'll send you your coupon code. Thanks!

Conrad, Support (Posts: 2450)

Sep 19, 2017 8:04:24 am EDT

Responded via tickets.

Thanks.

Nijel Terry, User (Posts: 23)

Sep 20, 2017 7:52:28 pm EDT

Thanks Conrad! Everything went smoothly.

Nick Leffler, User (Posts: 13)

May 21, 2018 9:42:04 pm EDT

Is it the same way for upgrading from mini to pro?

Conrad, Support (Posts: 2450)

May 22, 2018 4:56:45 am EDT

Hello Nick,

Yes, absolutely. You can use the Upgrade Form to evaluate the upgrade cost and proceed to checkout.

* Website time zone: America/New_York (UTC -5)

This website uses cookies to improve user experience. By using this website you agree to our Terms of Service and Privacy Policy.