Middle Mouse Button doesn't work in a remote session

Michal Zarzecki, User (Posts: 4)

Mar 25, 2020 10:39:18 am EDT

Support level: Free or trial
Hi guys. I installed the system yesterday to access my Windows machine remotely. I usually work on MacOS, so  though that I would give the Beta version a go.

It seems that I can't use scroll nor any of the middle mouse button functions when working remotely on my Windows machine.

Any ideas? Is that associated with any settings or this is cross platform issue?

Polina, Support (Posts: 1172)

Mar 25, 2020 4:14:57 pm EDT

Hello Michal,

Thank you for your message.

We'll test this and get back to you as soon as possible.

Please let us know if you have more questions.

Conrad Sallian, Support (Posts: 2591)

Mar 26, 2020 12:48:50 pm EDT

Hello Michal,

Yes, indeed we managed to reproduce this issue. However, this was a known issue - adding scrolling capabilities is scheduled for the next beta version.

Let me know if you have other questions.

Michal Zarzecki, User (Posts: 4)

May 14, 2020 9:54:02 am EDT

Support level: Free or trial
Hi guys,

Thanks for taking that on board and implementing the support for the middle button in the new Mac beta release. Much appreciated!

Polina, Support (Posts: 1172)

May 14, 2020 7:01:20 pm EDT

Hello Michal,

We're glad to hear we were able to help!

Please feel free to post another message if you have more questions or need further assistance.

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