Problem with blank screen

Tural Mammadov, User (Posts: 1)

Jun 04, 2018 3:29:51 am EDT

Support level: Free or trial
Windows XP display shows blank screen but when we connect it via remote utility it turns to normal mode and the display shows output. In addition, blank screen menu is not activated. What is the solution to this issue?

Conrad, Support (Posts: 2591)

Jun 04, 2018 4:32:40 am EDT

Hello Tural,

Thank you for your post.

You are trying to use the blank remote screen feature, correct? Did you enable the option of installing the monitor driver during Host installation?

* Website time zone: America/New_York (UTC -5)

This website uses cookies to improve user experience. By using this website you agree to our Terms of Service and Privacy Policy.