Community
Unprecise Online/Offline status
Armin Jager,
User (Posts: 12)
Feb 10, 2017 6:51:37 am EST
Support level: Free or trial
After starting the portable viewer (6508), i see my list of available computers. I'll pick one of them and it's shown as "online" - everything normal until here. Just after clicking on a computer (to open the remote control), it's shown as "offline" for about 5 secs. The connection will be established and i am able to see the host screen and do normal operations. Is that normal? Sometimes it delays for more than 5 secs...
And how about a feature like "Last seen", where it will store the last time when the computer was online ?
And how about a feature like "Last seen", where it will store the last time when the computer was online ?
Conrad,
Support (Posts: 3034)
Feb 10, 2017 6:56:43 am EST
Hi Armin,
Yes, this is normal. It doesn't mean connection is broken.
Yes, this is normal. It doesn't mean connection is broken.
Yes, this is one of the features on our wishlist. Now that we have implemented this "true online status" we can also add this one too.And how about a feature like "Last seen", where it will store the last time when the computer was online ?
Armin Jager,
User (Posts: 12)
Feb 10, 2017 6:59:42 am EST
Support level: Free or trial
It's like christmas :) Can't wait to get the new release... thx !
Conrad,
Support (Posts: 3034)
Feb 10, 2017 5:14:27 pm EST
Hi Armin,
Regarding this issue. Found a small bug that caused this behavior. So it was not normal, actually, I was mistaken. So we'll fix it in the upcoming version.After starting the portable viewer (6508), i see my list of available computers. I'll pick one of them and it's shown as "online" - everything normal until here. Just after clicking on a computer (to open the remote control), it's shown as "offline" for about 5 secs. The connection will be established and i am able to see the host screen and do normal operations. Is that normal? Sometimes it delays for more than 5 secs...
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