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I regularly need to restart the service.

Clients will show "Connecting... Disconnected... Connecting... Disconnected" in a loop. When I restart the service, they connect fine. It may take a week or more until I'll have to do it again. Any idea why? For now I've created a scheduled task that restarts the service every night, even so, I sometimes have to do it again the same day.

Pauline wrote:

Hello,

Thank you for your message.

Could you please clarify if you mean the Host service or RU Server's service? In addition, could you please let us know if you have any antivirus and/or firewall software running on the machine where the issue occurs?

Looking forward to your reply.

Thank you for answering.

I mean the RU Server's service, latest version 3.3.4.0 and updated clients. It's running on a Windows Server 2012 R2 with no antivirus, just Windows Firewall. The firewall is configured to open the incoming listening port. Which normally works, but once in a while the clients will go in a connect/disconnect loop until I restart the service, then it works for a fair while again.