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[ Closed ] [Resolved] Connection issue started today 21st

Stephen G, User (Posts: 4)

Jun 21, 2023 6:20:30 am EDT

Hi all, was just wondering if anyone else was having connection issues today?

I used RU all day yesterday to control a remote machine in our office, but today it fails to connect every time. The pc shows as online in the UI, but connection always fails.

I drove into the office to check our connection and the pc itself; no problems there. Both viewer and host using the latest versions.

Kind Regards
Stephen

Conrad Sallian, Support (Posts: 2975)

Jun 21, 2023 6:27:50 am EDT

Hello Stephen,

Could you please check connectivity now. Thanks.

Stephen G, User (Posts: 4)

Jun 21, 2023 6:36:28 am EDT

Support level: Free or trial

Hi Conrad, yep, that's it back in business!

Thanks for the prompt reply.

Cheers
Stephen

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